Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment Are you enthusiastic about being a team player in one of the most fascinating industries in the world At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As Manager of Hotel Operations, you’ll partner with the Senior Hotel Manager to lead the Front Desk team, ensuring every interaction reflects MGM’s luxury service standards. You’ll oversee daily operations and strategy, drive operational and financial performance, and develop a high-performing management team. By championing service excellence, labor efficiency, and operational consistency, you’ll deliver a seamless and memorable guest experience—all in alignment with MGM Resorts’ policies and service standards.

THE DAY-TO-DAY:

• Works closely with the Senior Hotel Operations Manager to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations.

• Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.

• Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.

• Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards.

• Participates with: Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department.

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age

• 2 Years of Prior Relevant Experience

• Technical knowledge and experience with Opera (or LMS for CCLV) preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

you ready to JOIN THE SHOW Apply today!

Las Vegas, Nevada. The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment Are you enthusiastic about being a team player in one of the most fascinating industries in the world At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB:As Manager of Hotel Operations, youll partner with the Senior Hotel Manager to lead the Front Desk team, ensuring every interaction reflects MGMs luxury service standards. Youll oversee daily operations and strategy, drive operational and financial performance, and develop a high-performing management team. By championing service excellence, labor efficiency, and operational consistency, youll deliver a seamless and memorable guest experienceall in alignment with MGM Resorts policies and service standards. THE DAY-TO-DAY:Works closely with the Senior Hotel Operations Manager to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations. Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team. Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development. Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the companys service standards. Participates with: Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department. THE IDEAL CANDIDATE:Must be a minimum of 21 years of age 2 Years of Prior Relevant Experience. Technical knowledge and experience with Opera (or LMS for CCLV) preferred. THE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Health & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: Show. Job.aspx Entity. ID=2&jobcode=19532 Are you ready to JOIN THE SHOWApply today!

search terms: Operations Manager+Operations