Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment Are you enthusiastic about being a team player in one of the most fascinating industries in the world At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Fire Control Maintenance Dispatcher at Aria you will play a vital role in delivering excellent internal and external guest service by using strong communication and coordination skills to support guests, engineers, and partner departments. As part of a courteous, professional, and collaborative team, this role helps oversee department operations related to the property’s life safety and facility management systems, ensuring a safe, responsive, and well-maintained environment for all.

You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!

THE STARTING RATE: $21.00 / Per Hour

THE DAY-TO-DAY:

• Manage computerized maintenance management and life safety systems to prioritize, dispatch, and track maintenance requests while completing required administrative tasks
• Own all service requests and complaints by responding promptly, answering or directing incoming calls, and following up to ensure guest satisfaction in a fast-paced environment
• Prioritize guest requests and dispatches using sound judgment and multitasking skills
• Support a positive team environment through professionalism, teamwork, and clear communication with guests and coworkers
• Maintain knowledge of hotel and departmental operations and work independently to complete tasks in a timely manner
• Maintain awareness of cleanliness, safety, and accident prevention standards

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• High School Diploma or GED
• Six (6) months of prior relevant experience in the hospitality industry or similar environment
• Experience in any of the following preferred: computerized maintenance management system, building automation system operation, fire alarm system operation, computerized dispatching with heavy radio, telephone volume
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Aria employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

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Are you ready to JOIN THE SHOW Apply today!

Las Vegas, Nevada. The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment Are you enthusiastic about being a team player in one of the most fascinating industries in the world At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB:As a Fire Control Maintenance Dispatcher at Aria you will play a vital role in delivering excellent internal and external guest service by using strong communication and coordination skills to support guests, engineers, and partner departments. As part of a courteous, professional, and collaborative team, this role helps oversee department operations related to the propertys life safety and facility management systems, ensuring a safe, responsive, and well-maintained environment for all. You will play a vital role in our mission to own the guests experience and create WOW memories that they will carry with them far beyond their stay with us! THE STARTING RATE: $21.00 / Per Hour. THE DAY-TO-DAY:Manage computerized maintenance management and life safety systems to prioritize, dispatch, and track maintenance requests while completing required administrative tasks. Own all service requests and complaints by responding promptly, answering or directing incoming calls, and following up to ensure guest satisfaction in a fast-paced environment. Prioritize guest requests and dispatches using sound judgment and multitasking skills. Support a positive team environment through professionalism, teamwork, and clear communication with guests and coworkers. Maintain knowledge of hotel and departmental operations and work independently to complete tasks in a timely manner. Maintain awareness of cleanliness, safety, and accident prevention standards. THE IDEAL CANDIDATE:Must be 21 years of age or older. High School Diploma or GED - Six (6) months of prior relevant experience in the hospitality industry or similar environment. Experience in any of the following preferred: computerized maintenance management system, building automation system operation, fire alarm system operation, computerized dispatching with heavy radio, telephone volume. Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders. Must be able to work various shifts, including weekends and all holidays. THE PERKS & BENEFITS:Health & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groups. Free meals in our Aria employee dining room. Free parking on and off-shift at all MGM Resorts properties. Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts. VIEW JOB DESCRIPTION: Show. Job.aspx Entity. ID=2&jobcode=15403 Are you ready to JOIN THE SHOWApply today!

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